mdb88 Privacy Policy

Section 1

1 What Information We Collect

We collect various types of information to ensure a thoughtful and secure experience on the mdb88 platform. The purpose of collecting this information is solely to improve service quality and meet legal obligations.

1.1 Information You Provide Directly

When you create an account on mdb88 or use our services, the information you voluntarily provide includes:

• Full name and date of birth (for age verification)
• Email address and password
• Mobile number (for two-step verification)
• Payment account details (bKash, Nagad, Rocket, bank account)
• Identity verification documents (NID or passport — only during the KYC process)
• Contact information you share with the support team

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Date, time, and duration of visits to the platform
• Gaming activity and betting history
• Information collected through cookies and similar tracking technologies

Section 2

2 Purpose of Using Your Information

The information we collect is used for the following purposes. We use your information only as needed and maintain transparency in every use.

• Creating, managing, and securing access to your account
• Processing deposits and withdrawals
• Preventing fraud, money laundering, and illegal activity
• Providing customer support services
• Verifying age (confirming 21+)
• Personalizing bonus and promotional offers
• Monitoring and supporting responsible gaming
• Improving platform security and performance
• Complying with legal and regulatory obligations

Section 3

3 Sharing and Disclosure of Information

mdb88 never sells your personal information for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Authorized Third Parties

We may share limited information with specific third-party service providers, such as payment processors, technology infrastructure providers, and game software companies (such as Pragmatic Play, Spribe, JILI, PG Soft). These parties may only use the information in accordance with our instructions and are required to comply with our privacy standards.

3.2 Legal Obligations

We may be required to disclose information pursuant to a court order, a lawful request from a law enforcement agency, or applicable law. In such cases, we will provide only the information that is legally required.

Section 4

4 Data Storage and Security

The security of your information is our top priority. We use industry-standard security practices that protect your information from unauthorized access, alteration, disclosure, or destruction.

4.1 Technical Security Measures

• SSL/TLS encryption — active on all data transmissions
• Passwords and payment information stored in encrypted databases
• Two-Factor Authentication (2FA) available
• Regular security audits and vulnerability testing
• Intrusion Detection System

4.2 Data Retention Period

We retain necessary information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and prevent fraud. Once that period ends, the information is securely deleted or anonymized.

Section 5

5 Cookie Policy

The mdb88 platform uses cookies and similar technologies to improve your experience and ensure the platform functions properly.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and basic functionality. These cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and other preferences.
• Analytics Cookies: Help us analyze platform usage patterns to improve our services.

You can control or refuse cookies through your browser settings, although this may limit certain platform functionality.

Section 6

6 Your Rights

As a user of mdb88, you have the following rights over your own information. We respect these rights and are committed to acting on them as quickly as possible.

• Right to Access: You may request to know what information we have collected about you.
• Right to Correction: You may request correction of any inaccuracies in your information.
• Right to Deletion: In certain circumstances, you have the right to request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be limited.
• Right to Data Portability: You may request a copy of your information in a machine-readable format.
• Right to Object: You may object to your information being used for specific purposes.

To exercise any of these rights, please contact our support team. We will respond within a reasonable time after receiving your request.

Section 7

7 Protection of Minors

mdb88 is intended only for individuals aged 21 or above. We do not intentionally collect any information from minors. If we become aware that a minor has created an account by mistake, we will immediately close that account and delete the associated information.

Section 8

8 Responsible Gaming and Use of Information

Information about your gaming behavior may be used to promote responsible gaming. We analyze this information to identify unusual gaming patterns and to support players who may be experiencing problems.

If you notice yourself or someone else struggling with gambling, please visit our Responsible Gaming page. Your account information will be used to set up self-exclusion or deposit limits.

Section 9

9 Changes to This Policy

mdb88 may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notification on the platform.

If you continue to use the platform after a policy change, you are considered to have agreed to the new policy. We will always display the date of the most recent update at the top of this page.

Please also read our Terms and Conditions page for more details.

Section 10

10 Contact Us

For any questions, concerns, or information requests related to the privacy policy, please contact us through the following: